|
|
Shopping at
Pickering Nurseries is safe! Please read our Privacy Policy
The dollar figure shown in the shopping
cart excludes shipping, discounts, taxes and surcharges. The order confirmation we send you will list all charges and discounts and the final dollar amount of your order. You may use the menu on your left
to find information on taxes and shipping costs to your location. We accept Visa and
Mastercard on the web site. You may phone the office to arrange an
alternate payment method if you so choose. A copy of your order is
e-mailed to you for your records.
|
Please Note:
Prices are effective through May 31,
2010. There is a three plant minimum for delivery and
pickup orders. |
Placing your order.
You may place your order by phone, fax, mail or through
our website. Our deadline for shipping is the second week of May; to meet
that date, orders must be in our possession no later than May 1, especially
for non-Canadian destinations, which require inspection by Agriculture
Canada. For US customers picking up their order at our location requiring
individual inspection for border crossing, costs will be added to the
invoice. Spring orders will be confirmed in order of receipt. Additions to
orders may be invoiced as new orders with shipping and handling applicable,
but we will endeavor to send all your plants in the same shipment to lessen
the shipping charges.
Changes to your order. Previously we have tried to
accommodate as much as possible with regards to additions, deletions,
substitutions and delivery date changes. In spite of our best efforts this
has resulted in costly delays and confusion and ultimately disappointment.
AS SUCH WE CAN NO LONGER MAKE ANY CHANGES TO AN ORDER ONCE IT HAS BEEN
PLACED. We will continue to try our best to combine multiple orders
into one shipment to save on charges and will of course correct any errors
made on our part. Before placing your order PLEASE be certain of your
choices and the date you wish to receive your order.
Substitutions. It's inevitable that, as the season
progresses, some varieties will be sold out, or be unavailable at shipping
time due to unforeseen circumstances. Unless you
instruct us otherwise, we will supply a smaller plant (defined above) at a
lesser price, or select the closest possible substitute. Refunds will be
made where necessary.
Terms and conditions. A credit card number or deposit is
required with all orders and payment in full is required prior to
shipping. NO ORDER WILL BE PROCESSED WITHOUT PAYMENT OR A CREDIT CARD NUMBER. Payment can be made by cheque, money order or Visa/MasterCard.
Cheques or money orders will be cashed when the order is confirmed or the
cheque is received, in the case of payments made after confirmation (Sorry
no post-dated cheques). Credit card orders will be billed when the order is assembled. Orders which are not paid
in full at shipping time are subject to adjustment; the number of plants
may be reduced at our discretion according to payment received. Cancelled
orders are subject to a 10% service charge, minimum $10.00. U.S. orders
are payable in U.S. funds.
Quantity Discounts:
10% discount for 10 or more plants of one variety.
15% discount for 50 or more plants, minimum 5 per variety.
We welcome orders from botanical gardens, parks departments and nurseries.
Please call our office for details regarding pricing and delivery.
 return to top
We grow every plant we sell. Our roses are all bud-grafted on Rosa multiflora seedling rootstock. Our roses are noted to be virus-free.
Our bud-grafted roses are 2 year old field grown #1 grade plants, per standards defined by
the American Association of Nurserymen,
having 3 or more branches from the union (bud-graft). The size of the
plant will be relative to the typical growth characteristics of the
particular variety. We reserve the right to supply a lighter grade plant
(having a minimum of 2 branches) at a lesser price if a variety is sold
out in No.1 grade, unless your order is marked to the contrary. We
guarantee to supply healthy, sound, true to name plants which, if planted
properly and without delay will grow. Sometimes however, with living
plants problems do arise. If upon receipt you are dissatisfied with the
condition of a plant please call us immediately and we will make every
effort to correct the problem. If a plant fails to grow within 3 months of
receipt it will be refunded, or replaced with a future order if the fault
is clearly ours; in cases of doubt at half price. If a plant proves to be
untrue to name we shall replace it free or refund the price paid. Shipping
and handling charges are applicable on replacements. We do not
guarantee roses to survive the first or any winter, including fall planted
orders. Sorry, late fall weather is too unpredictable for us to
take responsibility for newly planted roses.
return to top
Please give us ample time
to prepare your order. A 50% deposit is required with your order, plus
applicable taxes; the balance to be paid at pick-up time. Our deadline for
pick-up of spring orders is April 30th. If
an order is not picked up by each of those dates, it will be considered
cancelled; the deposit received will be retained by us as compensation for
work done in vain.
Due to higher shipping rates to the U.S.A., including customs brokerage when
shipping via FedEx. "3-day" delivery is not possible due to the border
crossing. The plants are inspected by Agriculture Canada, and a health
certificate is issued prior to shipping. Costs for this are included in our
"Shipping & Handling" charge when shipping via FedEx. For international
pick-up orders, or any order requiring individual inspection for border
crossing, costs will be added to the invoice.
add 13% HST in NFLD, NS, NB
add 8% PST and 5% GST in ONT
elsewhere in Canada add 5%
return to top
We have been shipping
bare root roses for over 40 years. Once an order is assembled it is kept
in refrigerated storage until shipping. Orders are then double bagged,
sealed and packed in corrugated boxes. We do not use any packing material
such as damp newspaper or moss. We believe excessive moisture or foreign
matter in the sealed bag can promote disease. Our packing method is quite
adequate to sustain the viability of the plants for a considerable time.
We reserve the right to ship by the most practical and expeditious way
possible. "3 Day" delivery is not possible due to the border crossing
and should be considered 3 days from Buffalo N.Y. The plants are
inspected by Agriculture Canada, and a health certificate is issued prior
to shipping. Costs for this are included in our "Shipping & Handling"
charge. The ship date indicated on your order is the date it departs from
Port Hope. We endeavor to ship every
Tuesday (last Tuesday in October through to the 3rd Tuesday in November &
from January through the 2nd Tuesday in May) to
facilitate arrival of your order by Friday of the same week. If your order
doesn’t arrive by Friday DON'T WORRY; the plants are packed in a manner to
ensure their viability for some time. While we can not assume
responsibility for delays in transit we need to be notified if your order
doesn’t arrive in a timely manner or in good condition.
Recent increases in
fuel prices have translated into increased shipping costs. We have
tried our utmost to keep the charges as low as possible. In the past
shipping charges were based on the weight of the box. Today shipping
charges are based on the weight of the box in relation to the size/
volume. The explanation goes if you are shipping 100 lbs of feathers and
we're shipping 100 lbs of gold (were it only the case!) you should pay
more because your feathers take up more available space than our gold.
Increased security has also increased shipping costs, both to the USA and
within Canada. There is now MUCH more paperwork to complete to ship a
large consignment of parcels within Canada or across the border.
return to top
We use Expedited Parcel for shipping to
residential addresses within Canada. For large orders we may elect to
ship via courier service.
As we use Canada Posts on-line tools to book order shipments we
sometimes elect to ship via Xpresspost if the projected time in
transit is too long.
Orders Being Delivered to Remote Destinations We will not ship to destinations that have extraordinarily long projected transit times, defined as remote destinations by Canada Post. Some locations have projected transit times of 14 days via Expedited Parcel and 7 days via Xpresspost or Priority Courier. These locations are mostly in Costal or Northern British Colombia and customers require shipment to be made in May. Such transit times in the heat of the season are risky and as such we are not willing to accept any liability arising from such shipments. You can use the Canada Post service standards tool (link directly below) to determine your situation.
Canada Post has a tool to show their shipping service standards (from Us to You) here:
http://www.canadapost.ca/deliverytool Our postal code is L1A 3V5, enter this into the TOP BOX and your own postal code into the box below.
Our parcels are delivered in Canada as expedited parcels with no signature required. If you would prefer to sign for your roses then an attempt will be made to deliver your parcel but if no one is available to sign, a delivery notification will be left with which you can retrieve your package from your local post office. If you wish to sign for your parcel please indicate so in the comments area of the secure order form.
|
Canada |
ON & QC |
ON & QC |
MB, SK, NB, NS & PEI |
NFLD, AB, BC |
AB & BC |
|
First Letter of your Postal Code: |
G, H, J, K, N, P |
L, M |
B, C, E, R, S |
A, T, V |
Xpress Post |
| 3-4 plants |
$16.00 |
$12.00 |
$22.00 |
$26.00 |
$40.00 |
| 5-6
plants |
$18.00 |
$13.50 |
$24.00 |
$30.00 |
$45.00 |
| 7-9 plants |
$20.00 |
$15.00 |
$26.00 |
$35.00 |
$50.00 |
| 10-14
plants |
$22.00 |
$16.50 |
$29.00 |
$38.00 |
$55.00 |
| 15-19 plants |
$27.00 |
$20.00 |
$34.00 |
$44.00 |
$60.00 |
| 20-24 plants |
$32.00 |
$24.00 |
$41.00 |
$50.00 |
$65.00 |
| 25-49 plants, per plant |
$1.20 |
$.90 |
$1.60 |
$2.00 |
$2.60 |
| 50 or
more, per plant |
$1.10 |
$.80 |
$1.50 |
$1.90 |
$2.50 |
NOTE: We are always looking for
improvements to the service we provide. Therefore we reserve the right to
ship via a different (comparable or better) service. We also reserve the
right to change the above shipping rates if necessary. In such case we
will notify affected customers prior to shipping.
return to top
For shipments to the U.S.A. we use
Fed Ex ground service, customs formalities are arranged through our
broker, for which costs are included in the shipping rates as is the
cost of inspection by Agriculture Canada and the issuance of a
phytosanitary certificate. We strongly recommend "3 Day Express"
service from Buffalo NY for orders traveling in January to
mid-February. Please note: "3 Day Express" service from Buffalo doesn't account for time
in transit from Port Hope; therefore it's 4 day express from Port Hope. From mid-February through the end of the season ground
service shipping provides timely, reliable and reasonable service.
Please provide your phone number so we or the shipper may contact you
if difficulties arise with delivery. January and February shipping may
at times be delayed if it's too cold. We endeavor to contact affected
customers by phone or email.
We do not ship via postal service to the U.S.A.
|
U.S.A. |
Ground Service |
3
Day Express - from Buffalo, N.Y. |
3
Day Express to CO, FL, MN, OR, TX, WA, CA - from Buffalo, N.Y. |
| 3-4 plants |
$16.00 |
$27.00 |
$35.00 |
| 5-6
plants |
$18.00 |
$29.00 |
$40.00 |
| 7-9 plants |
$20.00 |
$35.00 |
$45.00 |
| 10-14
plants |
$22.00 |
$37.00 |
$48.00 |
| 15-19 plants |
$27.00 |
$45.00 |
$58.00 |
| 20-24
plants |
$32.00 |
$51.00 |
$66.00 |
| 25-49 plants, per plant |
$1.20 |
$2.50 |
$3.20 |
| 50 or
more, per plant |
$1.10 |
$2.40 |
$3.00 |
NOTE: We are always looking for
improvements to the service we provide. Therefore we reserve the right to
ship via a different (comparable or better) service. We also reserve the
right to change the above shipping rates if necessary. In such case we
will notify affected customers prior to shipping.
return to top
The recent increase in fuel charges and shipping costs along with the fees
for inspection and issuance of phytosanitary certificates has made the cost
of shipping roses overseas prohibitive to most customers. Large orders (50+
roses) may be able to absorb those costs but will need to check with the
destination country's Department of Agriculture as to regulations importing
roses from Canada. Provision of a copy of the import permit is necessary
when you place your order. A root washing charge of $1.00 per plant may also
be applied if the import permit specifies this as necessary.
NOTE: We are always looking for
improvements to the service we provide. Therefore we reserve the right to
ship via a different (comparable or better) service. We also reserve the
right to change the above shipping rates if necessary. In such case we
will notify affected customers prior to shipping.
Pickering Nurseries Ltd.
respects the privacy of every individual who visits our website. This
Privacy Policy outlines the information we may collect and how we may use
that information.
Information provided to Pickering
Nurseries Ltd. by visitors to our website shall be used ONLY by Pickering
Nurseries Ltd. and will not be sold or provided to any person or
organization for any purpose.
Credit card information
provided on the order form is protected by a combination of SSL and PGP
encryption. Once the information reaches our office we take the utmost
care to safeguard it. Credit card information is maintained on a one-time
use basis. We do not retain your credit card number on file, either
electronically or on paper.
If you have any questions
regarding our privacy policy please do not hesitate to contact us.
return to top
|
