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Please see the help topics for information on how to search and shop at Pickering Nurseries.

Technical issues can be forwarded to:
help@pickeringnurseries.com

Help Topics:

I need help searching for roses!
I need help placing items in my shopping cart!
I need help changing or removing roses from my shopping cart!
I need help with placing my order!

Help Searching for Roses

  • Choose "View/Shop Roses" from the main menu
  • On the left side of the search page you can choose to view complete categories of roses, displayed in thumbnail format. Clicking on a thumbnail will bring up the detailed view of the rose.
  • On the right side of the search page you can search in more detail, using multiple search criteria. Searches return five roses at a time, in detailed view format. 
  • Click on the "Search" button with your mouse
  • After you do a search, a list of roses is returned.
  • If a second picture is available you can click on the "Next Pic" button and the photo will appear in its own window.

Help Placing items in your Shopping Cart

  • If you wish to order rose plants simply indicate the amount in the "Quantity" box then click the "Add to Cart" button, located just to the right of the "Quantity" box.

Help Changing or Removing Items in the Shopping Cart

You may choose "Show me what's in my cart" from any main page of the shopping cart, and two options appear:

  • Choose "Change quantity of roses" and a page providing an area to change quantity will appear
  • Choose "Remove some roses" and a page providing an area to indicate which roses to remove will appear.

In both cases, you will be returned to the shopping cart with the new contents and dollar total.

Help Placing your Order

After you have
selected the roses you wish to buy, click on the "view shopping cart" button, located at the bottom of all main shopping cart pages, verify you have all the roses you wish to purchase, then click the "I'm done, place my order" button.

You will be taken to a secure order form where you will be asked to fill out your name, address and other pertinent information.
 

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